Brand-by-Brand
Brand-by-Brand
PIP Breakdown
Marriott, known for its diverse portfolio of brands, has specific PIP requirements for each:
Luxury Brands (e.g., Ritz-Carlton, St. Regis):
- Focus on high-end finishes and materials
- Emphasis on unique, local experiences
- Stringent staff training requirements
Premium Brands (e.g., Westin, Sheraton):
- Regular updates to room designs and public spaces
- Implementation of brand-specific wellness initiatives
- Technology integration for enhanced guest experiences
Select Service Brands (e.g., Courtyard, Fairfield):
- Streamlined, efficient designs
- Focus on functional amenities for business travelers
- Regular updates to maintain modern aesthetics
Hilton Hotels & Resorts
Hilton's PIP requirements vary across its brands but generally include:
Full-Service Brands (e.g., Hilton, DoubleTree):
- Comprehensive room renovations every 6-8 years
- Regular updates to lobby and public areas
- Implementation of digital key technology
Focused Service Brands (e.g., Hampton Inn, Tru):
- Standardized room layouts and designs
- Regular updates to breakfast areas and fitness centers
- Implementation of Hilton's Connected Room technology
InterContinental Hotels Group (IHG), IHG's PIPs often focus on:
Luxury and Upscale Brands (e.g., InterContinental, Kimpton):
- Emphasis on unique, locally-inspired designs
- Regular updates to in-room technology
- Focus on creating distinctive F&B experiences
Midscale Brands (e.g., Holiday Inn, Crowne Plaza):
- Standardized room designs with periodic updates
- Implementation of IHG's Open Lobby concept
- Regular refresh of fitness centers and meeting spaces
- Hotel brand compliance strategies for franchisees
- Negotiating property improvement plans in hospitality
- Cost-effective PIP implementation for hotel owners
- Maximizing ROI through strategic PIP management
- Balancing guest experience and brand standards in PIPs
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